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Shoperts is a premium shopping consultancy and fulfillment service that helps overseas customers shop Pakistani fashion with confidence. We combine local fashion expertise in Pakistan with a structured, end‑to‑end process covering sourcing, customization, quality checks, packaging, and international delivery.
No. Shoperts is not a clothing brand or marketplace. We are a service platform that works with multiple designers, boutiques, tailors, and artisans across Pakistan.
Shoperts is built for customers who want authentic Pakistani fashion without the stress of fit uncertainty, unreliable vendors, price confusion, or delivery risk.
Shoperts manages consultation, sourcing, vendor coordination, customization guidance, quality checks, packaging, and international shipping.
Shoperts does not manufacture garments directly and cannot control customs decisions, courier delays, or minor artisan variations inherent in handcrafted products.
1. Share your style, budget, timeline, and inspiration (image, link, or description).
2. A personal fashion consultant prepares a tailored quotation.
3. You review, approve, and pay.
4. Shoperts manages sourcing, tailoring, quality checks, packaging, and shipment.
No. You can simply share a vibe, occasion, or reference image. Your consultant will guide you.
Most quotations are shared within 3 business days, depending on complexity.
Yes. Customization may include size, color, sleeves, neckline, dupatta style, and embellishment density, subject to feasibility confirmed before approval.
Measurements can be submitted via a standard sizing chart, custom size measurements or via our AI measurement tool with optional fit notes.
Shoperts reviews measurements carefully, but final fit responsibility rests with the customer. If the size changes after production or delivery, minor adjustments may be needed.
Yes, depending on vendor availability.
Where applicable, consultants guide fabric selection based on season, comfort, and occasion.
Each order undergoes quality checks covering stitching, measurements, embellishments, and finishing prior to shipment.
Slight variations may occur due to handcrafted work. Any expected differences are communicated in advance.
Pricing may include product cost, tailoring, Shoperts service fee, quality checks, packaging, and international shipping unless otherwise stated.
Yes. Once approved and paid, pricing is locked unless changes are requested.
Secure online payments are accepted through supported gateways displayed at checkout.
Timelines vary by product type. Estimated delivery windows are shared before approval.
Yes. Multiple items can be shipped together to reduce international shipping costs.
Couriers are selected based on destination, reliability, and shipment type. Tracking details are shared once shipped.
No. Any customs duties, taxes, or import charges are the responsibility of the customer.
Delays may occur due to customs inspections or courier processes. Shoperts provides documentation support, but clearance timelines are outside our control.
Yes. Shoperts supports bridal wear, trousseau planning, and event or family‑based outfits.
We recommend 4–6 months in advance for bridal orders.
We guide sourcing of similar designs or inspired customizations, subject to ethical and practical feasibility.
Yes. Customers are notified at key milestones including sourcing, tailoring, quality checks, packaging, and shipment.
Yes. Courier name and tracking number are shared once the order ships.
Changes may be possible early in the process. Once sourcing or production begins, changes or cancellations are generally not possible.
No. Due to the personalized, consulting‑led nature of Shoperts services, returns and refunds are not offered on completed orders.
Yes. Shoperts follows strict data protection practices and shares only essential information with vendors to fulfill orders.
Yes. You can securely store and update measurements anytime in your dashboard, and manage profiles and details for all account members.
Yes. Many customers use Shoperts to send premium, thoughtfully packaged gifts internationally.
Yes. Previous orders remain on record to simplify repeat purchases.
Yes. Limited time launch promotions may be available and will be communicated through the website or via email. We encourage you to subscribe to our updates to remain informed.
Absolutely. Education and guidance are core to the Shoperts experience.
Final design, fabric, and customization choices are approved by the customer before production begins.
Minor differences may occur due to screen variations and handmade work. Shoperts aim to meet customer requests accurately.
Insurance availability depends on courier options and destination and can be confirmed at shipment.